Privacy Policy

Last Updated: June 2026

Welcome to Pause Salon & Spa. Your privacy is important to us, and we are committed to protecting your personal information in accordance with applicable laws and regulations within the United Arab Emirates (UAE).

By using our website, booking our services, or interacting with our brand, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

To provide our salon, spa, and beauty services efficiently, we may collect the following personal information:

• Full Name
• Mobile Number
• Email Address
• Delivery Address / Location (for product orders)
• Service Preferences or Allergies (if relevant to treatment safety)

This information is collected only when voluntarily provided by you through our website, online booking system, contact forms, checkout process, or during in-store consultations.

2. How We Use Your Information

We use your information strictly for business and service-related purposes, including:

• Processing and confirming service bookings and product orders
• Arranging product delivery or preparing for in-store appointments
• Communicating regarding appointments, order status, or customer support
• Improving customer experience and service quality
• Sending important service-related updates or promotional offers (with your consent)

We do not use your information for unlawful purposes.

3. Sharing of Information

To complete deliveries and provide our services, we may share necessary customer information with trusted delivery partners, logistics companies, or appointment scheduling platforms.

This may include:

• Name
• Phone Number
• Delivery Address or Appointment Details

We do not sell, rent, trade, or distribute your personal information to third parties for marketing purposes.

4. Data Protection

We take reasonable and appropriate security measures to protect your personal information from unauthorized access, misuse, disclosure, or alteration.

While we strive to protect all personal data, no online platform or physical storage method can guarantee complete security.

5. Cookies & Website Usage

Our website may use cookies or similar technologies to improve user experience, website functionality, and analytics.

You may choose to disable cookies through your browser settings if preferred.

6. Third-Party Services

Our website may contain links to third-party platforms, payment gateways, or social media services. Pause Salon & Spa is not responsible for the privacy practices or content of external websites.

7. Your Rights

In accordance with applicable UAE privacy regulations, you may request to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data where legally applicable
• Contact us regarding privacy concerns

8. Policy Updates

Pause Salon & Spa reserves the right to update or modify this Privacy Policy at any time without prior notice. Updated versions will be published on this page.

9. Contact Us